| Revenue Specialist Benelux - Amsterdam | ||
| Organisatie | ||
| Expedia delivers consumers everything they need for researching, planning, and purchasing a whole trip. The company provides direct access to one of the broadest selections of travel products and services through its North American Web site, localized versions throughout Europe, and extensive partnerships in Asia. Serving many different consumer segments — from families booking a summer vacation to individuals arranging a quick weekend getaway, Expedia provides travelers with the ability to research, plan, and book their comprehensive travel needs. Expedia-branded Web sites feature airline tickets, hotel reservations, car rental, cruises, and many other in-destination services from a broad selection of partners. Expedia can be found on the Web at www.expedia.com. | ||
| Functie | ||
| The Revenue Specialist is part of the Partner Services Group and reports to the Director of Market Management. Job Mission: A revenue specialist's mission is to grow the revenue generated in their markets by working on initiatives that improve key business metrics. A revenue specialist's focus will be to develop relationships with hotel revenue managers and support the market managers in improving the market price and inventory competitiveness. The revenue specialist will lead ad hoc projects that need to be implemented in their markets. Key Areas Of Responsibility: * Relationship building with hotel revenue managers which are commercially focused to deliver improved metrics * Travel on market visits to further build relationships with hotel revenue managers. * Process hotel contract renewals ensure hotels have completed annual contracts with in guide lines. * Lead ad hoc project work to implement new systems, work processes, technologies and drive adoption of new initiatives. * Promotional campaign management including pitching promotion opportunities to hotels and soliciting deals from hotels * Managing the relocation process when Expedia guests are not accommodated in their booked hotel. * Reporting and analysis to support decision making and track market performance. Contacts: This position has very frequent contact with all levels of the market management team and suppliers. | ||
| Eisen | ||
| Requirements / Qualifications: * High school degree required, College degree preferred or related work experience. * Strong organization, communication, and people skills required. * Team player. * Good phone and people skills. * Proficiency in Microsoft Word and Excel and usage of the Internet. * Ability to work and thrive in a multi-tasked, fast paced environment. * Professional, "get it done": attitude and work ethic. * Proficiency in English, French and Dutch. French is specifically very important because of the Belgian and French market! (!!!!!!!!). Job related Competencies: Technical/Job Competence - Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. Vision and Values - Supports vision and values in daily actions and decisions, and in short-term and long-term planning; communicates vision and values to others. Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, listens carefully and considers what others have to say, including differing viewpoints. Business Competencies: Problem Solving/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others. Organizational Effectiveness - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multi-level organization. Customer Focus - Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers. General Competencies: Creativity/Innovation - Generates new ideas, challenges the status quo, takes risks, supports change, encourages innovation, solves problems creatively. Trust - Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad. Flexibility - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs. Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Productivity - Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, handles information flow and spends majority of time and resources on high priority items. Results Focus - Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability. | ||
| Inlichtingen | ||
| Caroline van Riet Tel.: 020 - 4160270 E-mail: cvriet@in2hospitality.com | ||
| Sollicitatie | ||
| IN2HOSPITALITY | ||
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